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Problems when you try to login to the console?

Written by Jess

Last updated

5 months ago

If you get a blank page when you access the console or after login, try clearing the cache in the browser.

Clearing your browser cache can help resolve various issues, including problems with loading web pages, slow performance, and error messages. Here are the steps to clear your cache in the most popular browsers:

Google Chrome:

1. Click the three dots in the top-right corner of the browser.
2. Click "More Tools" and then "Clear browsing data".
3. Choose a time range and select "Cached images and files".
4. Click "Clear data".

Mozilla Firefox:

1. Click the three lines in the top-right corner of the browser.
2. Click "Options".
3. Click "Privacy & Security".
4. Scroll down to "Cookies and Site Data".
5. Click "Clear Data".
6. Check "Cached Web Content".
7. Click "Clear".

Microsoft Edge:

1. Click the three dots in the top-right corner of the browser.
2. Click "Settings".
3. Click "Privacy & security".
4. Under "Clear browsing data", click "Choose what to clear".
5. Select "Cached data and files".
6. Click "Clear now".

Safari:

1. Click "Safari" in the menu bar at the top of your screen.
2. Click "Preferences".
3. Click the "Advanced" tab.
4. Check "Show Develop menu in menu bar".
5. Click "Develop" in the menu bar.
6. Click "Empty Caches".

If you are still having trouble accessing the console after clearing your cache, please contact our support team at [email protected] for further assistance.